Cancellation & Refund Policy

At www.superfotobook.com, we strive to provide our customers with the highest level of satisfaction. However, we understand that under certain circumstances, you may need to cancel an order or request a refund. This policy outlines our practices regarding cancellations, returns, and refunds.

Order Cancellation

Before Shipment: You can cancel your order free of charge upto 24 hours after placing of order after which your products will proceed to print. Please contact our customer service team immediately to cancel your order. If your order has not yet been shipped, we will cancel it and process a full/partial refund to your original payment method depending on status of the order. Partial refund in case printing of your order is already complete.

After Shipment: Once an order has been shipped, it cannot be canceled. However, you may return the item according to our return policy outlined below.

Return Policy

Return Period: Items can be returned within [number of days, e.g., 30] days of receipt, provided they are in new, unused condition with all original packaging and accessories.

Non-returnable Items: Please note that some items may be non-returnable or non-refundable, including [list any exceptions, such as customized products, digital products, etc.].

How to Return: To initiate a return, please contact our customer service to obtain a Return Merchandise Authorization (RMA) number and return instructions. Returns without an RMA number may not be accepted.

Return Shipping: Customers are responsible for return shipping costs unless the return is due to an error on our part (e.g., incorrect or defective item sent). We recommend using a trackable shipping service to ensure your return reaches us.

Refund Policy

Refund Timing: Refunds are processed within [number of days, e.g., 7-14] business days after we receive and inspect the returned item. The refund will be issued to your original payment method.

Partial Refunds: In certain cases, only partial refunds may be granted (if applicable), such as:

Items not in their original condition, damaged, or missing parts for reasons not due to our error.

Any item returned more than [12] days after delivery.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at [your contact information] for exchange instructions.

For any questions or concerns regarding our cancellation and refund policy, please contact us at +91636042243.

www.superfotobook.com reserves the right to modify this cancellation and refund policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website.